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Frequently asked questions

One of our team will be in touch to arrange a quick 30 minute call. During this call we will get to know you better, understand your current requirements and see if we are a good fit for each other.

Please note we aren’t one of those agencies that work with everyone that shows interest. We strongly believe in building relationships with partners that we’re confident we can help and respect the way we work.

Depending on your requirements we can work on coming soon/single page brochure websites or full 30+ page e-commerce sites.

The size of project doesn’t matter. Get in touch and we’ll let you know our availability.

That’s fine too. Yes we like to have an ongoing relationship with our clients but we are realists. We know that not every person we work for will come back again and again.

If you have a single project for us please kindly share the details using the form above and we will arrange a call with you.

Our desire is to work with you and your team on a number of website projects. We have this exact type of relationship and understanding with a number of marketing and digital agencies from several countries.

Working with our partners as their website design team is a privilege. We hope to develop the same relationship with you too.

Firstly, we only communicate directly with you and your team. As a rule of thumb we never talk to your client.

In WordPress (WP) our admin user has one of two email addresses…

  1. A generic email “[email protected]” (This domains Whois data is private, check here).
  2. An email you assign us with, like [email protected].

The username is generic too (web1).

Measures like these are what keep our involvement a secret.

We do. Our entire team is given well documented processes that are checked off as they are completed. Often a video will accompany these processes to ensure that the exact process can be followed to the letter.

Of course. We have valid professional insurance with Simply Business for £100,000.

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